AIMA creates Data Management Team

  • 5 August, 25

In a landmark move to modernize immigration services, Portugal’s Agency for Integration, Migration and Asylum (AIMA) has announced the creation of a Multidisciplinary Data Management Team (DATA). The initiative, formally signed by AIMA President Pedro Gaspar Portugal, aims to streamline internal data processes, strengthen governance, and support anti-corruption efforts through enhanced data analytics and monitoring.

Key Objectives of the DATA Team

  • Optimize strategic data usage to support intelligent, data-driven decision-making
  • Boost operational efficiency while ensuring full legal and regulatory compliance
  • Integrate resources from AIMA’s own budget, Portugal’s Recovery and Resilience Plan (PRR), and European Union funding

New UX Team to Enhance Digital Service Experience

Alongside the DATA team, AIMA has also launched a Multidisciplinary Digital Solutions Team (UX Team) to enhance digital interaction experiences for both internal staff and external users. The UX team will focus on making systems intuitive, user-friendly, and aligned with user needs. Core Responsibilities of the UX Team:

  • Analyze and improve internal system usability based on UX and accessibility standards
  • Promote adoption of new solutions via training, onboarding support, and user guides
  • Plan and monitor digital project rollouts, identifying automation and transformation opportunities
  • Design, test, and deploy simple, scalable, and user-centered digital tools

AIMA to Expand Services with 10 New Migration Support Centers

Speaking at the inauguration of a new CLAIM (Local Support Center for Migrants) in Fundão, Pedro Gaspar Portugal revealed that AIMA currently handles 7,000 consultations daily and plans to open approximately 10 new CLAIM centers in the second half of 2025.

Portugal now has around 170 CLAIM centers nationwide, 90 of which operate in partnership with local municipalities, providing information, guidance, and referral services to migrants and asylum seekers.

Cre: theportugalnews

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